Sunday, 3 May 2009

Demo accounts "My school diary" bug

The dem.pupil, dem.teacher, dem.admin and the rest of the trial.demo accounts had a broken function.

When you clicked "My School Diary" you received an error. You should of taken you to the school diary of demo primary school.

This is now fixed :) Enjoy!
John

Spam over the 1st and 2nd of May (Bank holiday weekend)

Hi everyone,

I was doing some work on the spam filters on Saturday and Sunday of this week, some of the work I was doing stopped filtering working on one of the servers so about 7% of the spam we usually drop was not filtered and delivered to users mailboxes.

Do not panic! Everything is all sorted now :)

Sorry about the spam arriving in your inbox!

John

Sunday, 19 April 2009

Spam on the 19th of April(Sunday) (AM)

One of our spam processing servers had a glitch this morning and was rather lenient on what it classed as spam. For this reason between 7am and 1pm some spam got through our filters.

We have resolved the issue and put some additional code in place to ensure this does not happen again in the future.

Our fight against spam continues, even with this slight downtime we still have the best spam filtering in any school email solution by leaps and bounds.

Keep an eye on the blog for more info!

Monday, 6 April 2009

Wednesday, 1 April 2009

We had some downtime

you may or may not have noticed that we have had some downtime over the past few days. We had a power problem with our servers at 23:35pm GMT on Monday 30Th April 2009 this was resolved at midnight when the service will have resumed as normal.

We also experienced a short outage at 22:10pm GMT 31st March 2009 when you may have not been able to access your mailbox. This was resolved within 10Min's and service will have resumed as normal.

We do make every effort to ensure that our service is always online, please be aware that the outages will not have caused any interruptions to email flow.

Tuesday, 31 March 2009

Save the Wizard Email Game Gadget now available


So you want to put an email game onto your website or blog?

It's now even easier!  Simple Add a new gadget and point the URL at http://primaryemail.co.uk/wizard.xml

To access the game directly simple click Here

Monday, 16 March 2009

Taking your corner in the fight against Spam/UCE!


We have been fighting against spam email senders for the last few weeks!

A lot of schools have been receiving a lot of targeted/focused educational spam. This UCE/Most spam is illegal, see http://en.wikipedia.org/wiki/CAN-SPAM_Act_of_2003. We have slightly different laws to the US.



Most of it is what we called "Harvested". This means that a company or set of companies has set up a "spider" or "bot" that searches the Internet looking for school email addresses then sends emails out to your office or school email account pretending that you have registered.

So we got tough! We have been calling these spammers and asking them if your school has explicitly requested for the spammer to send email to the school. If they say no then we explain the Can Spam act to them and request that they change their UCE/Spam policies to a slightly more legal practice.

Any if they don't? After no response for 10 days we black list the servers they send email from. The fine to be un-blacklisted is £500.

Consider this a Spam/UCE wheel(email) clamp....

Many "marketing companies" will claim you have subscribed to their services by purchasing a product and that gives them a legal right to email you. Often these companies will give you an unsubscribe option, often this unsubscribe option encourages more spam of a certain nature and is well documented by a Spamhaus(trusted source). To read information on unsubscribe options click here.

Since I posted this blog and began blacklisting servers I have noticed my popularity drop with various suppliers and vendors who use this method to attract new customers. For this reason I am considering writing a new add on for our various applications which instead of spam creates a "Marketing" folder, automatically putting marketing into a nice quiet place.

Please vote on the blog if this is something you would be interested in!

If you do receive spam you may wish to let the "SpamCop" know