Friday 2 May 2008

Customizable email address white list feature now available. May 2008

Primary Email customers can now add safe senders to our spam filter. These safe senders will bypass our spam filter checks. Safe senders do NOT bypass curse word detection or our child protection system. If you have been notified by an LEA or colleague that email has bounced back as spam then this is the solution for you. Simply add the LEA/contacts email address to the safe senders list and they will bypass our spam filter. Our spam filter is very good, the likely hood of it marking non spam as spam is very low. The likely hood is the LEA/contacts email server configuration is incorrect, if you think this is the case then please contact our technical team to identify why we have flagged the email as spam., this will make it possible for the LEA/contact to resolve email problems in the future.

To add a safe sender simply login to the support section of the Primary Email website

To contact our technical team email support@primaryemail.co.uk

For more information on Primary Email visit http://primaryemail.co.uk/