Tuesday, 9 June 2009

New features avaliable for Primary Email customers

We are pleased to announce two new features of Primary Email,

Custom Disclaimer, schools can now configure a custom disclaimer for their school.

Internal email for pupils, you can now configure your pupil email accounts to only allow internal emails!

Both these features are accessible via the Customer Portal.

We are always looking for ways to improve Primary Email, if you have any ideas for new features please get in touch:
ideas@primaryemail.co.uk

If you are a customer and don't have access to the customer portal, please contact us:
support@primaryemail.co.uk

Sunday, 3 May 2009

Fixed the "RSS feeds not displaying correctly bug"

This is now fixed, to access your RSS feed simply access

http://rss.primaryemail.co.uk/yourschoolscode.diary.xml

IE

http://rss.primaryemail.co.uk/dem.diary.xml


Don't forget you can view your weekly diary in HTML format too..

http://diary.primaryemail.co.uk/dem.diary.html


Enjoy :)

John (is done coding for today and is going out party 2nite (but not till too late cause I'm getting old))

Demo accounts "My school diary" bug

The dem.pupil, dem.teacher, dem.admin and the rest of the trial.demo accounts had a broken function.

When you clicked "My School Diary" you received an error. You should of taken you to the school diary of demo primary school.

This is now fixed :) Enjoy!
John

Spam over the 1st and 2nd of May (Bank holiday weekend)

Hi everyone,

I was doing some work on the spam filters on Saturday and Sunday of this week, some of the work I was doing stopped filtering working on one of the servers so about 7% of the spam we usually drop was not filtered and delivered to users mailboxes.

Do not panic! Everything is all sorted now :)

Sorry about the spam arriving in your inbox!

John

Sunday, 19 April 2009

Spam on the 19th of April(Sunday) (AM)

One of our spam processing servers had a glitch this morning and was rather lenient on what it classed as spam. For this reason between 7am and 1pm some spam got through our filters.

We have resolved the issue and put some additional code in place to ensure this does not happen again in the future.

Our fight against spam continues, even with this slight downtime we still have the best spam filtering in any school email solution by leaps and bounds.

Keep an eye on the blog for more info!

Monday, 6 April 2009

Wednesday, 1 April 2009

We had some downtime

you may or may not have noticed that we have had some downtime over the past few days. We had a power problem with our servers at 23:35pm GMT on Monday 30Th April 2009 this was resolved at midnight when the service will have resumed as normal.

We also experienced a short outage at 22:10pm GMT 31st March 2009 when you may have not been able to access your mailbox. This was resolved within 10Min's and service will have resumed as normal.

We do make every effort to ensure that our service is always online, please be aware that the outages will not have caused any interruptions to email flow.